Privacy Notice

This Privacy Notice describes how Modern Estimates, LLC (“Modern Estimates” or “we” or “our” or “us”) treats certain information collected or provided in connection with an end user’s (“you” or “your” or “user”) use of Modern Estimates’ website, https://modernestimates.com/, and any other website, social media pages, apps, or other digital medium owned or operated by Modern Estimates. This Privacy Notice also applies to any Personal Information collected, stored, or used by us, such as information you provide us through the above mediums, by email, mail, or telephonic communications (collectively, the “Site”).

The information provided in this Privacy Notice is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information. By accessing or using our Site, you consent to the Website Terms of Use and acknowledge this Privacy Notice, including our collection, use, and disclosure of your Personal Information, as described below. This Privacy Notice is not a contract and does not create any legal rights.

Please read this Privacy Notice carefully.

Our Collection and Use of Personal Information

Personal Information is any information that can be used to identify you. This Privacy Notice does not cover data we, or our authorized third-party vendors or partners, collect that cannot be used to identify an individual or to pseudonymous data. If we are in possession of any deidentified data, we commit to maintaining and using deidentified data without attempting to reidentify the data.

We get most Personal Information directly from you, through the Site, or from transactions with you. We might also obtain Personal Information about you from other entities with whom we have contact. For example, your contractor may have directed you to use our proprietary AI premeasurement and estimate tool. If you are sharing information with us about any other individual, you must obtain their consent.

Categories of Personal Information we may collect from you include:

  • Your name.

  • Contact information, including your phone number, email address, mailing address and social media account identifiers.

  • Information you provide when interacting with the Site, including user account information, transaction data, and communications (email/DM).

  • Website analytics information, including when, how often, and for how long you use the Site; information related to your geographic location; the content you submit and view; the name of the domain and host from which you access the Internet; and the IP address of the computer or device you are using.

If you use our proprietary AI plugin, you will need to provide photos of the room(s) you wish to evaluate. We ask that you do not submit any Personal Information through photograph metadata to our AI plugin.

We may use standard tools, such as cookies or web beacons, to monitor the Site and Internet usage and to improve or customize the content on the Site. You should be able to control the use of cookies by changing your own browser settings or through Global Privacy Control settings.

We collect Personal Information to help identify you; to perform contractual obligations, including processing and fulfillment of orders; to communicate with you; to properly administer our Site; to research and analyze the use of our Site and services so we can improve our services; to personalize, advertise, and market our products and services; to create a personal profile containing preferences and other information you voluntarily provide to us; to detect and prevent fraud; and to comply with legal obligations.

We may use your contact information for targeted advertising, including your phone number, email address, and mailing address. When you use our AI plugin, we may connect you with contractors and flooring stores. See below for information on how to opt-out of our use of your Personal Information for targeted advertising.

We do not use your Personal Information for profiling that could result in a decision that could impact whether you receive financial or lending services, housing, insurance, educational opportunities, criminal justice, employment opportunities, health care services, or access to essential goods or services.

You can choose to not provide certain information to us but it may delay or prevent us from providing our products or services to you, including your ability to use our proprietary AI plugin.

The Personal Information we collect is retained as long as is reasonably necessary for our business operations and to comply with applicable law. If you submit photos to our AI plugin, we will use the information provided to train our proprietary AI model. We will retain general location information for AI training purposes but will not retain your address or specific geolocation information.

Categories of Personal Information Disclosed or Sold

As listed below, ✓ specifies categories of personal information we disclose or sell and × specifies categories of personal information we do not disclose or sell.

Categories of Personal Information we disclose to third parties:

  • Your name.

  • Contact information, including your phone number, email address, mailing address and social media account identifiers.

  • Information you provide when interacting with the Site, including user account information, transaction data, and communications (email/DM).

  • Website analytics information, including when, how often, and for how long you use the Site; information related to your geographic location; the content you submit and view; the name of the domain and host from which you access the Internet; and the IP address of the computer or device you are using.

Categories of Personal Information we sell to third parties:

  • Your name.

  • Contact information, including your phone number, email address, mailing address and social media account identifiers.

  • Information you provide when interacting with the Site, including user account information, transaction data, and communications (email/DM).

  • Website analytics information, including when, how often, and for how long you use the Site; information related to your geographic location; the content you submit and view; the name of the domain and host from which you access the Internet; and the IP address of the computer or device you are using.

We do not knowingly sell personal information of consumers under the age of 18.

Categories of Third Parties That May Receive Your Personal Information

In order to conduct our business and better serve you, we may disclose Personal Information and other information about you or your activities on our Site or while using our services with:

  • Our service providers and vendors, such as payment processors, promotional partners, website hosts, our analytics provider, legal counsel, and various customer, tech, and operational support.

  • Third parties approved by you, such as social media sites.

  • Financial institutions.

  • Law enforcement agencies, regulatory bodies, courts, or other public authorities, to comply with our legal and regulatory obligations, to respond to requests from governmental authorities, to protect our rights, to defend against legal claims, or as otherwise required by law.

Some third-party providers may independently collect Personal Information when you visit our Site. For example, our Site includes social media features connected with social networking sites such as Facebook, Yelp, and Instagram. Those sites may collect your IP address and which page you are visiting on the Site, and may set a cookie to enable social media features to function properly. Our authorized third-party vendors and partners have their own privacy notices which govern the use, handling, and disclosure of your Personal Information. For example, your interactions with social media sites, including any Personal Information you provide via buttons or links to these sites, are governed by the privacy notice of the social media company.

Although we accept the Global Privacy Control signal, we do not have control over other sites’ use or acceptance of Do Not Track browser settings or the Global Privacy Control signal.

Retention, Confidentiality, and Security of Personal Information

We store Personal Information for as long as is reasonably necessary to fulfill the purpose of collection or further processing as described in this Privacy Notice; as we determine is necessary for business records; and as required under applicable law.

We maintain reasonable physical, electronic, and procedural safeguards to guard your information. However, the Internet is not absolutely secure and, thus, we cannot promise guaranteed security. In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you. As applicable, we will comply with notification requirements for a security breach and may also notify you by email.

In the event of a merger, acquisition, corporate change, or bankruptcy, we may share or transfer your Personal Information as part of a transfer of our assets to the acquiring entity.

Children Under 13

We do not knowingly collect information from minors and the Site is intended for adults over the age of 18. If you are a parent or guardian and believe that your child under the age of 13 has provided Personal Information to us without your consent, please notify us at info@modernestimates.com. If we become aware that information is or has been submitted by or collected from a minor under the age of 13, we will work to promptly delete this information.

Your Rights

Under state law, you may have certain rights. Although these rights only apply to residents of certain jurisdictions, we respond to rights requests from all users.

You may have the following rights:

  • The right to confirm our use of your Personal Information.

  • The right to request access to your Personal Information in our possession, to either view or transfer it.

  • The right to request the categories of Personal Information we collected about you; the categories of Personal Information we sold or shared about you; the categories of third parties to whom the Personal Information was sold or shared, by category of Personal Information; the categories of Personal Information we disclosed about you for a business purpose; the categories of third parties to whom we disclosed Personal Information for a business purpose; and a list of third parties to whom we disclosed your Personal Information.

  • The right to correct inaccuracies in your Personal Information in our possession.

  • The right to request we delete your Personal Information in our possession.

  • The right to opt-out of our use of your Personal Information for targeted advertising, our sale of your Personal Information, or for certain profiling uses.

  • The right to object to the processing of your Personal Information in our possession.

  • If 45 days after you send us a request, we have not responded to your request or asked for additional time to respond to your request, or we inform you that we decline to take action regarding your request, you have the right to appeal our failure to take action. To appeal our failure to take action, please email us at info@modernestimates.com.

  • The right to not be discriminated against for exercising any of these rights.

You may exercise your rights by contacting us up to twice per calendar year through the contact information listed below. Please note that we may decline a request if we are required or permitted to do so by law. For example, we may decline to delete your Personal Information if we are required to keep it to fulfill a legal obligation, it is necessary for us to use it to complete a transaction, or we use it to maintain the integrity and security of our systems.

We may authenticate your identity or the identity of your authorized agent acting on your behalf by asking you to provide confirmation through an email address associated with your account. We reserve the right to verify the identity of any person making a request to opt-out or to delete or modify Personal Information; provided, however, that we will have no liability of any kind resulting from false or erroneous requests or any change or deletion made by us for any reason.

We will not disclose your Personal Information to third parties for them to use for their direct marketing purposes unless you agree to us making that disclosure. By using our AI plugin, you have expressly agreed to third parties soliciting your business for the service(s) or materials you request. If you would like to opt-out of our disclosure of your Personal Information to third parties for their direct marketing purposes, please contact us using the mailing address or email address below.

Where you have given us consent to process your personal data for a specific purpose, you may withdraw that consent for processing that has not yet occurred.

Contact Us

If you no longer wish to receive communications from Modern Estimates, please contact us at privacyinfo@modernestimates.com. Opt-out requests may not be able to be immediately processed and we may continue to send you other types of transactional email communications.

If you have any questions or concerns about our Privacy Notice or would like to exercise your rights, please contact privacyinfo@modernestimates.com.

Changes and Updates to the Privacy Notice

This Privacy Notice applies to all relevant information collected by or provided to us or our authorized third-party vendors or partners as of the Effective Date. When we make any material changes to this Privacy Notice, we will update the Effective Date and may inform you by email to the address associated with your account. We will treat your continued use of this Site or our services following such notice as your acceptance of the changes.

The Effective Date of this Privacy Notice is January 2025.